Sweating the small stuff * Slack Design
How Slack invests in big little details through Customer Love Sprints Most businesses say they love their customers. Slack is no exception! But what does that mean practically? How do we actually express that love? One way is to add big, new features. These are effective, essential, even, when it comes to how enterprise software ...
slack.design
TBM 10/52: What Didn't End Up in Jira
A team researched the history of a single (relatively small initiative). Surprise! None of the tools in their company captured what actually happened, and who was involved (except for that tiny bit at the end, and their calendars). They couldn't believe it first.
cutlefish.substack.com
How Estimation Got Removed From Scrum
NoEstimates and Scrum Ask any Scrum practitioner about estimation and get ready for a spirited discussion. Given this, I find it curious why the Scrum Guide doesn't mention the words estimate or estimation at all. What happened? And what does this mean?
medium.com
On the fractal nature of effort estimates
We still live in a world where people want to play the game of estimates. Indeed, in some industries this may (kind of) work (Yes, this is the 30th automobile we are designing, and the requirements may be more or less the same (not really) than for the 1st automobile we designed).
realfiction.net
TBM 41a/52: Slow Down on Your Own Terms
If you don't slow down to speed up, something will force you to slow down. And it will not be on your terms. This happens with individuals when they dig too deep for too long. They hit the wall and get sick. They burn out. The slowdown may be acute.
cutlefish.substack.com
What is Backlog Grooming?
Backlog refinement (formerly known as backlog grooming) is when the product owner and some, or all, of the rest of the team review items on the backlog to ensure the backlog contains the appropriate items, that they are prioritized, and that the items at the top of the backlog are ready for delivery.
www.agilealliance.org
RICE Scoring Model
The RICE scoring model is a prioritization framework designed to help product managers determine which products, features, and other initiatives to put on their roadmaps by scoring these items according to four factors. These factors, which form the acronym RICE, are reach, impact, confidence, and effort.
www.productplan.com
The Truth Curve and the Build Curve
In my two books on testing new business ideas, I have a diagram called the "truth curve". I often get credit for a variation that my friends Jeff Gothelf and Jeff Patton created, but their diagram makes a different, equally valuable point. I'm going to take the liberty of calling their graph the "build curve".
giffconstable.com
Jobs To Be Done Framework
The concept of Jobs To Be Done (JTBD) was popularised by Harvard Business Professor, Clayton Christensen (same dude behind The Innovator's Dilemma) et al in a 2007 MIT Sloan Management Review Article. In a follow up article in 2016 JTBD is summarised as follows: "Knowing more and more about customers - is taking firms in the wrong direction.
medium.com
Glue Work - Locally Optimistic
If you're lucky, you know what it will take to get your next promotion. Maybe you need to work on communicating your analyses at the C-level instead of primarily to functional managers. Maybe you need to finish a complex project like a predictive churn model.
locallyoptimistic.com
JQL Tips for Product Managers
While many product managers know how to use Jira (a ticket tracking tool), they may not have mastery over some of the finer nuances of Jira, including JQL. What is JQL? JQL is "Jira query language" - think of it like SQL but for Jira.
productmanagerhq.com
Story kick-off
Story kick-off is such a natural ceremony/ritual to me that I tend to forget how uncommon it may be outside my organization. Trying to find more information on it, I realized that even if there are some articles on it, the origin of a story kick-off is not as obvious.
qualitybits.tech
